Reviewer:
Charles Marien
from Westmount, QC Canada
The order was to specifically get a replacement grip set that was never delivered (although to the contrary on the website). So I fired in an email explaining what I was anticipating to arrive and what was delivered. Anna replied promptly (less than 12 hrs) and explained that they were on back order and kindly sent a 3 channel replacement toy for the mix up. She also promised the grip set will be delivered once you have them in stock. She has been equally helpful with another product purchase. Now that`s customer service! Congrats Anna and thanks again.